The original and most valuable cryptocurrency, Bitcoin is often seen as a digital.

A society without privacy isn’t one that we want to live in. Since we prefer to live in a society of privacy and liberty, we go above-and-beyond the states legal requirements in order to help protect your privacy. As a investor of Oxygengains you can be confident that we treat your personal information with a level of care that exceeds our obligations as a regulated Money Services Business.

Companion document to Terms of Use

This privacy policy is a companion document to the Oxygengains Terms of Use agreement that governs your legal relationship with us. You should read these documents together, but the Terms of Use shall govern if there is a conflict with this privacy policy.

Who we are

Oxygengains Inc. is an american investment platform based in United states that is a part of a larger corporate group that provides the investement scheme to INVESTORS/USERS. This privacy policy applies to all aspects of investment operations and website properties.

2. Why we collect personal information

As a regulated Investment and trading platform, we are required by applicable laws, including anti-money laundering and counter-terrorist financing laws ("AML/CTF"), and in particular the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, and in conformance with guidance issued by the federal government and the United states Department of Finance (and its agencY), to collect, process, store, and disclose certain personal information about our INVESTORS/USERS. We also collect personal information in order to better understand customer service issues, improve Oxygengains software & services, and to communicate with you for business purposes.

3. What we collect

We, or our third-party service providers on our behalf, collect the following personal information (i.e. information about an identifiable individual) about our customers and users:

contact information (e.g. name, address, email); and,

information that we are required by law to collect (AML/CTF) (e.g. occupation as required by law);  and,

photo(s) to compare against provided identity documents  and,

network identifiers (e.g. IP address or browser information); and,

analytics information that is typically anonymized but could in some instances be cross-referenced to obtain personal information when used in conjunction with other information; and,

personal information that is requested from you and is required to use our website.

4. Oxygengains practices

Who handles personal information?

Most personal information that we collects is processed by our own staff, but for some purposes we rely on third-parties, as described in the next section. We collect and process personal information using our staff who have received training in the importance of security, confidentiality, and privacy. Most Oxygengains staff are employees, but in some cases we make use of contractors, who are legally bound to confidentiality and are also trained on security, confidentiality and privacy.

Security measures

As a digital  currency dealer we must ensure that our company and our customers’ personal information is held securely. In addition to the security measures that we take in general, it implements access controls to reduce access to personal information on a "need-to-know" basis within the company. 

Access and corrections

We want to have accurate information about our investors and users, and we want you to be able to access the information we have collected about you. You can write to us to gain access to your personal information.

If you would like to correct an error regarding your personal information, please use the provided chatbot or the email on the  Platform or write to us with an explanation of the correction. 

5. Third-party practices

Anti-money laundering service providers

We are required by law to obtain more personal information about our investors than is strictly needed to provide services in order to help fight money laundering and terrorist financing. Oxygengains has to comply with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (the Money-Services Businesses Act (Chapter E.12.000001), and other regulations. In order to comply with these laws, we use third-party service providers and provide customer information to them so that they can provide AML/CTF services to us. 

Protection of personal information

Personal information that is processed by third party service providers is protected by contractual guarantees of confidentiality, security, and privacy.  

Third-party analytics and cookies

We also make use of third-party service providers to help us provide better quality software, prevent abuse/fraud, and make decisions about marketing by collecting analytics about website visitors, application usage, and other analytics purposes. We minimize disclosure of sensitive information to these services but they may be able to cross-reference information to determine more about you than what we disclose.

Third-party storage and cloud computing

The Oxygengains computer systems run partially on cloud-based systems operated by other companies in the United States, Canada, and elsewhere. Your personal information may be disclosed to our providers, who are contractually bound to treat all information confidentially, as part of day-to-day business operations. We attempt to make use of services that encrypt information.

Disclosure of specific service providers

The service providers that we use change periodically as we try to use vendors that best respect privacy and provide good quality services. If you have concerns or would like to learn more about specific service providers please contact us.

6. Limited disclosure where necessary

Our general approach

Bitcoin and other decentralized technologies are pro-privacy technologies and we do our best to operate  along these lines. We try to limit disclosure of your personal information to the extent that this is possible, but there are a number of circumstances where American law creates a requirement to disclose personal information to people or companies outside of Oxygengains.

We don't rent or sell your personal information

We make money by investing,trading digital currency. Renting or selling your personal information is not a part of our business model and we don't do it.

Disclosure to law enforcement

We may be required to provide your personal information to law enforcement or government agencies (primarily related to AML/CTF) as part of our legal obligations as a regulated organization. We also may be required to disclose information pursuant to court orders. Although we attempt to minimize disclosure, American laws regarding investment such as Oxygengains require us to do so under some circumstances, and we may also do so voluntarily if we suspect criminal activity targeting us, our customers, or the public.

Disclosure to financial institutions and payment providers

In order to undertake financial transactions on behalf of our customers, we may be required to disclose personal information relating to those transactions. If we disclose personal information to a financial institution or payment provider (or other service providers), we only do so pursuant to a written agreement that protects the confidentiality of this information, in keeping with United States legal requirements.

7. Privacy-conscious practices

As part of this and our constant process of improvement to our investment scheme, we'd like to hear from you about how we can improve our privacy practices. We’re a rapidly growing company used by over 20,000 Americans but we’re not perfect yet. You are always welcome to write to us to let us know how we can do better. 

8. Privacy questions and complaints

The best contact person at Oxgengains for privacy-related inquiries is:

 Chief Privacy Officer

info@oxygengains.com